Conversation with Marcos Alonso, the Sr. Director, Head of
Enterprise Employee Support Services at The Learning House, a
division of Wiley, and he’s a subject matter expert on call centers
About the Podcast
“A Shark’s Perspective” is the podcast with the Who’s Who in marketing. Your host, Kenneth (Shark) Kinney, is a highly accomplished & creative marketer, growth executive, & nationally-renowned consultant & speaker on digital & TV.